VAC - Value Added Communcations Inmate Telephone Service


How does VAC - Value Added Communcations Inmate Telephone Service work? What does VAC - Value Added Communcations Inmate Telephone Service Offer?






Learn about VAC - Value Added Communcations

VAC, Value Added Communcations, provides FOCUS 100, a fully automated inmate calling system, for large jails and State Correctional facilities. The main features of the system are:

  • Use of Easy-to-understand voice prompts guide for the inmate and the called party through the calling process without the need or risk of live operator intervention.
  • Prompts in English and Spanish to ensure improved understanding by the facility population.
  • The inmate's recorded name is stored by PIN and used for playback to the called party during the initial greeting on all future calls. This minimizes the opportunity for message passing during the name recording window.
  • The system provides called party with the following information:
    • Inmates name
    • Call type
    • Call charges
    • Originating facility
    • Deny present call and/or all future calls
    • Notification of call monitoring and/or recording
The systems call control software provides the correctional facilities with:
  • Unique reports, recordings, and search capabilities
  • Improve the safety of facility utilizing our Class of Service and special list controls
  • Reduce inmate frustration by using our automated control functions
  • Provision for adding good behavior incentives and poor behavior penalties through inmate ID controls
  • Increase your revenues by allowing calls to previously unbillable numbers
  • SHADOW Digital full channel call recording with following fetures:
    • Password protected access
    • Instant search and location of recorded calls by inmate, called number or inmate phone
    • Flexible On-Line Recording Storage Duration
    • CD archive capability
    • Playback function including the ability to mark pertinent sections of the conversation
    • Notes function allows user to add investigation data to recording file
    • Export to CD function with encryption option
    • Attorney Privilege feature prevents recording of protected calls
http://www.vaci.com/products.html

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