Learn about PAY-TEL Inmate Telephone Service and Systems
PAY-TEL is a inmate telephone service and equipment provider in Southeastern United States. Pay Tel inmate phone service is currently available at correctional facilities in Virginia, North Carolina, South Carolina, Tennessee, Georgia, Alabama and Florida
PAY-TEL provides the online interface for the families and friend of inmate for its services. Using online facilities users can setup the accounts, check balances, make a payment, request a refund and request a number block or unblock PAY-TEL. has 24/7 Automated Customer Service Phone System for assistance in case of any problems.
As per their claims the PAY-TEL service is useful in following cases:
- If. you have reached your local telephone company's billing limit for collect calls
- If. your local telephone company or Wireless Carrier will not bill inmate collect calls
- If your phone number is blocked from receiving inmate collect calls
- If you want to receive a discount on every collect call
- If you want to manage your calling budget
The various other features of PAY-TEL services are as follows:
- Billing is done when calls that have been "positively accepted" by the called party. Every all from the confinement facility is announced with confinement facility details and the caller's name. The billing starts only after acceptance of call by the receiver.
- In case of collect call one has option to hear the call charges.
- A Family Connection Calling Plan Prepaid Account offer discount over the local company call rates.
PAY-TEL offers two types of accounts:
PAY-TEL Family Connection Calling Plan
This is a Prepaid Account where credit check is not required. There is a discount on every call received using this type of account. The discounts vary on the amount of prepaid deposited.
PAY-TEL Direct Bill Account
To use this account the customers are required to submit credit application and receive a satisfactory Beacon Credit Score. Thereafter the calls are allowed till the credit limit.
The rates of services can be obtained from their web site at http://66.194.121.171/paytelcom/rates.html
Payments and other charges
The advance payment or bills can be paid using Visa, MasterCard, Check/Debit Card, Check, MoneyGram or Western Union. However, a Payment Processing Fee by the third party payment processor is levied for the various payment options starting with $3 onwards. The minimum payment acceptable is also $25.
In addition to call charges PAY-TEL also levies a monthly Bill Processing Fee which is applied to the PAY-TEL charges included in a customer's local telephone bill each month when collect calls from a confinement facility are billed. They claim to charge this to recover the direct expenses incurred by them to bill, collect, and remit the various regulated and governmental-mandated fees.
Learn more about Inmate Telephone Service, the Inmate Telephone System, and Inmate Telephone Service Providers
PAY-TEL Inmate Telephone Service Related
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