PAY-TEL communications is a inmate telephone service and equipment provider in Southeastern United States. Pay Tel communications inmate phone service is currently available at correctional facilities in Virginia, North Carolina, South Carolina, Tennessee, Georgia, Alabama and Florida
PAY-TEL communications provides the online interface for the families and friend of inmate for its services. Using online facilities users can setup the accounts, check balances, make a payment, request a refund and request a number block or unblock PAY-TEL. has 24/7 Automated Customer Service Phone System for assistance in case of any problems.
As per their claims the PAY-TEL communications service is useful in following cases:
PAY-TEL Family Connection Calling Plan
This is a Prepaid Account where credit check is not required. There is a discount on every call received using this type of account. The discounts vary on the amount of prepaid deposited.
PAY-TEL Direct Bill Account
To use this account the customers are required to submit credit application and receive a satisfactory Beacon Credit Score. Thereafter the calls are allowed till the credit limit.
The rates of services can be obtained from their web site at http://18.104.22.168/paytelcom/rates.html
Payments and other charges
The advance payment or bills can be paid using Visa, MasterCard, Check/Debit Card, Check, MoneyGram or Western Union. However, a Payment Processing Fee by the third party payment processor is levied for the various payment options starting with $3 onwards. The minimum payment acceptable is also $25. In addition to call charges PAY-TEL also levies a monthly Bill Processing Fee which is applied to the PAY-TEL charges included in a customer's local telephone bill each month when collect calls from a confinement facility are billed. They claim to charge this to recover the direct expenses incurred by them to bill, collect, and remit the various regulated and governmental-mandated fees.
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Pay Tel Contact Information
Website Contact Information: http://www.paytel.com/contactcs.php