New York State Department of Correctional Services


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The Department’s “Call-Home” program allows inmates to make phone calls as a way to maintain contact with family and friends.

Prohibited calls

Calls Upon Transfer Or Return To A Facility

Emergency Calls

Calls Outside The Continental United States, Canada, U.S. Virgin Islands, Puerto Rico, Guam And Central Northern Marianna Islands.

Telephone calls outside of the continental United States, U.S. Virgin Islands, Canada, Puerto Rico, Guam and Central Northern Marianna Islands will be employee assisted with the following additional specifications:

 

http://www.docs.state.ny.us/FamilyGuide/FamilyHandbook.html#tele 

http://www.docs.state.ny.us/Directives/4423.pdf

 

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