Inmate Telephone System

Learn about inmate telephone systems and how to save money on inmate phone calls!

*** Learn how to save money on making and receiving inmate phone calls ***

Inmate Telephone System

What can an inmate telephone system do?

An inmate telephone system has the features of a standard telephone system, but adds the following telephone system features:

  1. Live phone call monitoring and recording
  2. Call number blocking (example: blocked calls to cell phones)
  3. Red flag telephone call alerting - can set up alerts to staff based on calls certain numbers
  4. Call disconnection and emergency remote inmate telephone system shutdown - riot protection
  5. Free calls to legal counsel, crises hotlines and public defenders
  6. Local and international calling
To maintain healthy inmate relationships and increase rehabilitation success, a new generation of internet based inmate telephone systems, including video conferencing systems, are in development. Many of these technologies are already available for institutions to adopt.

To learn more about the capabilities of Inmate Telephone Systems, check out our article: Inside Inmate Telephone Systems and don't miss inmate telephone system history

What are my options to make phone calls from an inmate telephone system?

Making phone calls from jail using an inmate telephone system is similar to using a standard pay telephone. The cost of inmate phone calls is usually set by the jail taking into account maintenance and operation of the phone system. There are few options available to inmates such as:

Prepaid Inmate System Phone Cards - These phone cards are valid for certain prison systems. They are usually purchased at the jail and are cheaper then collect calling.

Inmate System Debit Phone Cards - Available for some prisons systems, you do not have to prepay for these telephone cards, they are billed after use.

Collect Calling - Collect calls are the most common option for inmates. Collect calls are phone calls billed to the caller. These are expensive and a prepaid or debit phone card is a cheaper alternative.

Standard Phone Card - Some jails allow the usage of standard phone cards. This is unusual but can be found in some prisons and detention centers

If you are interested in making calls from prison, don't miss our article, inmate phone calls.

You may also be interested in learning about Three Way Calling and Call Detection and Avoiding False Three Way Call Detection

Inmate Telephone System Providers

There are many inmate telephone system providers. For your benefit, I have created a list of some popular inmate telephone service providers. Many more inmate telephone system providers exist. Please check with the specific prison to find which system they are using.

  • CBS - Correctional Billing Services
  • Offender Connect - Formerly ITI Inmate Telephone & Inmate Banker
  • Pay-Tel Communications
  • Global Tel Link
Read our list of inmate telephone system suppliers and don't miss our list of suppliers of inmate telephone equipment

If you would like your company listed or a link to your website, please contact us

How can I lower the cost of phone service from prison?

I get asked this question often -- the answer depends on your situation. A phone card is most often the cheapest option but doesn't always work these days. Using standard phone cards allow inmates to take advantage of great telephone system rates, but is not always an option.

We have created a whole guide to answer this question. Read our article how to save money making inmate telephone calls.

Don't miss our guide to making Inmate Phone Calls

Learn more about Inmate Telephone Service, the Inmate Telephone System, Inmate Telephone Service Providers or Contact Us

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