Inmate Calling Solutions


How does Inmate Calling Solutions Service work? What does Inmate Calling Solutions Offer?






Learn about Inmate Calling Solutions Service and Systems

IC Solutions provides services for correctional facilities as well as for the families and friends of inmate to help them remain in touch.

The correctional facilities include their The ENFORCER call processing platform. The ENFORCER provides integrated digital call recording and silent call monitoring functionality, data collection, remote access and networking capability, proprietary validation & fraud control, nationwide LEC billing, Point-of-Sale PrePaid Collect and customer care services. The system provides a web based user-friendly administrative interface. The system provide other features such as inmate tracking through PIN, Biometric Identification and integration with external Jail Management and Commissary systems.

Other IC Solutions Products For Correctional Facilities

  • V2 Video Visitation
  • Mutare Automated Inmate Inquiry System
  • Jail Management Systems
  • ICSdeposits Trust Account Deposit & Payment Processing
  • ICSletters Email Service
  • CELL DETECTIVE Cellular Phone Detection and Location technology

V2 - Video Visitation & Arraignment

The company also offers video visitation technology and software. This facilitates visits by eliminating the risks such as contraband transfer during visitation and supervision required during visits. This facility also enables remote visits by family, clergy or legal counsel thereby reducing the number of individuals making site visits. This facility can also be used for video arraignment and other court appearances. It can save cost of transportation, avoid security risk involved in taking inmates to courts.

ICSdeposits - Trust Account Deposit Processing

The company also provides the service for managing trust/commissary account deposits through phone, lobby kiosk and internet-based payment processing. This facilitates the payment of money by family members into inmates account using credit card, debit card, electronic check or MoneyGram via telephone, internet or optional lobby kiosk. This saves time of staff in managing payments.

ICSletters

The letters received by the inmates are processed by X-raying tem, testing of paper, reviewing of content for prohibited messages and preparation of mail rejection paperwork. This takes considerable time of staff involved in the process. The ICSletters is a secure email process customized for correctional facility use. Using this family member can communicate through email without any cost to the correctional facility. The solution provides access to a secure web site to retrieve messages at user's convenience

CELL DETECTIVE - Cellular Phone Detection Technology

The use of cell phones in correctional facility is not allowed due to security reason. However it is difficult to locate & detect the usage of cell phone in the facility. CELL DETECTIVE solution provides the hardware as well as software required to detect & locate cell phones inside the facility. It can pin point the location of the cel phone once the detailed layout has been fed into the system.

ICStracking - Biometric Officer Tracking

The company provides solution called ICStracking for tracking the movement of staff through out the facility. It uses voice recognition a biometric technology to do this. Using the voice recognition method ensures the true identity of officer being tracked. The system allows officer to check in via any inmate telephone as well.


Learn more about Inmate Telephone Service, the Inmate Telephone System, and Inmate Telephone Service Providers

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