Alabama Department of Corrections Administrative Regulation for Inmate Telephone System

How does Alabama Department of Corrections Administrative Regulation for Inmate Telephone System work? What is ADOC Administrative Regulation?

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Learn about ADOC Administrative Regulation for Inmate Telephone System

Alabama Department of Corrections (ADOC) Administrative Regulation (AR) has established the procedures for the use of an institutional inmate telephone system as per Albama administrative regulation operations number 431. (October 31, 2005). The following para gives the responsibilities and procedures.


A. The Warden is responsible:
  1. For developing their institutional/divisional Standard Operating Procedures (SOPs), as necessary, to implement AR 431, Inmate Phone System.
  2. For designating Telephone Monitors.
  3. For making accommodations for the deaf or hearing impaired inmates as required by AR 705, Hearing Impaired Inmates.
B. The Telephone Monitor is responsible for entering data and monitoring inmate telephone data.

C. The inmate is responsible for submitting ADOC Form 431, Inmate Telephone List, and complying with this AR.


A. Each institution will distribute the ADOC Form 431 to each inmate when received into their institution. ADOC Form 431 will be available to the inmate population to request changes.

B.Restrictions of inmate telephone privilege by the Warden/designee will be provided to the Telephone Monitor on a daily basis to be entered into the computer as soon as possible.

C. Upon arrival at an institution the Telephone Monitor will check the inmate's institutional file for their current approved telephone list. If the inmate is eligible for a change, they will be allowed to do so at this time.

D. The Telephone Monitor should enter the inmate's telephone list into the telephone computer within 72 hours of receiving the inmate, excluding weekends and holidays. A copy will be provided for the inmate's institutional file.

E. Each inmate's telephone list will be entered into the telephone computer by Personal Identification Number (PIN) and name.

F. An inmate will be allowed to change their telephone list:
  1. Once every six (6) months, in conjunction with the time of their regular visiting/funds list change.
  2. The inmate's six month period will begin at the reception center with the first list (telephone/visitation/funds) entered.
  3. If an inmate's immediate family member moves prior to the six (6) month change, the inmate can submit a copy of the old telephone bill and a copy of the new telephone bill as documentation with the new telephone number.
  4. Prior to the six month change, an attorney's telephone number may be changed or a new number added, provided a letter is submitted on the attorney's letter head requesting the change.
  5. All telephone calls, except those involving attorney-client privileges, are subject to being recorded and investigated where necessary to maintain institutional security.
  6. Recorded conversations may be used as evidence at a disciplinary hearing or free-world court where there is a violation of a State or Federal law.
  7. An inmate's call may be terminated for being abusive or threatening, and the telephone number may be deleted from the inmate's telephone list with the approval of the Warden. The Telephone Monitor will complete an ADOC Form 302-A, Incident Report.
  8. All 3-way telephone calls are prohibited on the inmate telephone system. If the Telephone Monitor determines through monitoring a telephone call that the inmate is involved in a 3-way call, the call will be terminated and the inmate subjected to disciplinary action. The Telephone Monitor will complete an ADOC Form 302-A, Incident Report.
The Warden/designee will establish a telephone schedule that will coincide in accordance with the following:

General Population inmates:

Death Row inmates:

Protective Custody inmates:

Inmates in this status will be afforded the same telephone privileges as general population inmates as directed by AR 435, Protective Custody.

Administrative Segregation:

Disciplinary Segregation:

Calls by deaf or hearing impaired inmates using TDD/TTY equipment shall be allowed four times the duration allowed for voice telephone calls as directed by AR 705, Hearing Impaired.

In the case of a verified emergency, an inmate may be allowed a telephone call to immediate family members. This call should be placed by the institutional chaplain or if not available the shift supervisor. Emergency telephone calls placed and completed should be documented in the institutional shift log.


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